At IndoWaves, we aim to deliver products that meet your expectations. If you are not completely satisfied with your purchase, we offer both return and exchange options under the following conditions:
Eligibility for Return & Exchange:
- Requests must be raised within 7 days of delivery.
- Items must be unused, unwashed, and in original packaging with tags intact.
- Products must not be damaged by the customer.
Return Policy:
- Returns are accepted for defective, damaged, or incorrect products.
- For eligible returns, customers can choose:
- Refund to original payment method, or
- Store credit (if applicable).
- Refunds will be processed within 5–7 business days after product inspection.
Exchange Policy:
- Exchanges are applicable for:
- Size issues
- Manufacturing defects
- Exchange requests are subject to stock availability.
Shipping Charges:
- Free return/exchange in case of defective or wrong product delivered
How to Request:
To initiate a return or exchange, please share your order details and reason with us.
📩 Email: info@indowaves.in
Our support team will guide you through the process.