Return & Exchange

Return & Exchange — INDOWAVES
Return & Exchange

We’ll make it right

10-day return window

Fill out the form and our team will get in touch within 24 hours.

🏷️

Tag removed = No return, No exchange

All original brand tags, price tags, and labels must remain intact. If any tag has been removed or tampered with, your request will be rejected immediately — no exceptions.

Please describe your issue in detail. If item is damaged, mention where and how. If wrong size, mention ordered size vs received size.
📸 If you need to send photos of a damaged item, WhatsApp us directly:
+91 9258586619
🚫

Non-returnable items

· Innerwear & socks
· Swimwear
· Sale / clearance
· Customised items
These categories are strictly non-returnable due to hygiene and sale conditions.
📋

Return policy

  • Submit request within 10 days of delivery
  • Item must be unworn, unwashed & in original condition
  • All tags and original packaging must be intact
  • Free pickup — no extra charges
  • Refund processed within 5–7 business days
  • Sale & clearance items cannot be returned
🏷️

Tag & packaging rules

Returns without original tags will not be accepted under any circumstances:

✂️Do not remove brand tags or price labels
🧺Item must not be washed, worn or altered
📦Return in original packaging wherever possible
🚫Tag removed = return & exchange void
⏱

Return process

1
Request submittedConfirmed the same day
2
Pickup scheduledWithin 1–2 business days
3
Quality checkInspected at our warehouse
✓
Refund issuedWithin 5–7 business days

Need help? We are here for you.

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